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What's the winning formula of successful customer journeys?

The customer experience is fast becoming the critical factor in business success. It’s not enough to produce quality products or offer good service ...
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Evolution of work

In an increasingly competitive working environment the fight to secure and retain top talent is intensifying. Employers that want to keep ahead of the...
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Engage Focus Groups

Ember are sponsoring a roundtable at Engage’s Focus Group event taking place on 26th September at County Hall, London. On the day Ember Directors Si...
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The real meaning of Customer Experience for the bottom line

Customers are driving the changes in the marketplace. Yet not all businesses are taking note, preferring to stick to more traditional business models ...
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