About Ember

We Work Hard. Have Fun. No Drama.


We are a business services group providing specialist management consultancy, training, analytics and executive search. We’re joined by a shared ethos, of doing the right thing for our clients, and a shared focus on the customer experience and how to improve it – with the end goal of increasing value for our clients.

Many of our people are industry practitioners who have spent most of their careers in the roles that our clients often hold. Others bring specialist skills, honed in diverse sectors and on successful projects for organisations across the globe.

We are proudly independent and inspired by innovation and change.

Our businesses are:

Ember Services

Providing customer management consultancy, digital transformation and analytics services

Ember Search

Sourcing high-calibre professionals for CX and digital roles

Ember Real Results

Delivering customer engagement training for managers, executives and frontline staff

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