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MENUMENU
  • Who we are
    • About Ember
    • Our Specialists
    • Our Clients
  • What we deliver
    • Customer Engagement Consulting
      • Customer Engagement Strategies
      • Developing an Innovation Roadmap
      • Enhancing Customer Journeys
      • Designing an Optimised Operating Model
      • Building the Business Case for Change
    • Insight & Analytics
      • Managed Analytics Services
      • Insight Strategy Assessment
      • Specialist Research
      • Making Analytics Work
    • Delivering Change and Transformation
      • Procurement and Partnership Optimisation
      • Process Optimisation
      • Programme Management
      • Digital Change and Transformation
      • Digital Ready Assessment
      • Process Automation Assessment
      • Operational Execution
    • Learning, Leadership & Coaching
      • Customer Conversations
      • Leadership Solutions
      • Digital Learning Solutions
      • Knowledge Retention
      • Assessment & Development Centres
      • Onboarding Transformation
    • Executive Search & Recruitment
      • Current Vacancies
      • Roles we Source
      • Specialist Sourcing Services
      • Our EmberNet Community
    • Business Solutions
      • COVID-19 Support Initiative
      • Helping Improve Compliance and Quality
      • Vulnerable Customers
      • Omni-channel Analytics
      • Discover the link between NPS and customer behaviour
      • Ember GigCX Accelerator
      • Homeworking Optimisation
      • Intelligent Automation
      • Optimising Your Future Operating Model
      • Is outsourcing relevant and right for you?
  • Our Events
  • Our Insights
    • Case Studies
    • White Papers
    • Blogs
    • In the press
  • Contact Us

A Double Win for Ember and VitalityHealth

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Ember Drives Culture Change at Bus Company

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Ember is Vitality’s New Supplier of the Year

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Ember grows presence in Scandinavia

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New partnership helps Ember enhance omnichannel analytics offer

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Speech analytics improves management of insurance claims

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Ember guides insurer in transforming its working practices

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Ember seeks to spot fraud faster for insurer

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Meet Ember at Learning Technologies

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Ember helps Police Force Build the Case for Speech Analytics

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Ember set to improve digital customer journeys for leading telecommunications provider

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Ember and CallMiner automate quality management at VitalityHealth – a leading insurer

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