Finding your North Star
Introducing the North Star: Why organisations need one and how to find yours. Chances are, your business is planning for change – change that will help you do more, do better and do it without risk to the organisation or its customers. If you’re looking to develop a new target operating model, first you need to define the target. Ember’s approach helps you crystallise the goal, and then reshape your organisation to achieve it. Ember will help you
- Translate your ‘North Star’ vision into core service principles
- Create customer journeys that bring the future model of life
- Consider external market analysis and trends
- With clear, coasted transformation plans & technology/ roadmaps
- Create a glide path for effective migration
- Develop a compelling business case for change.