Finding your North Star


Introducing the North Star: Why organisations need one and how to find yours. Chances are, your business is planning for change – change that will help you do more, do better and do it without risk to the organisation or its customers. If you’re looking to develop a new target operating model, first you need to define the target. Ember’s approach helps you crystallise the goal, and then reshape your organisation to achieve it. Ember will help you

  • Translate your ‘North Star’ vision into core service principles
  • Create customer journeys that bring the future model of life
  • Consider external market analysis and trends
  • With clear, coasted transformation plans & technology/ roadmaps
  • Create a glide path for effective migration
  • Develop a compelling business case for change.

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