Multiskilling Millennials

lines

Ambitious, wholly at ease with digital and social channels, willing to learn and prepared to take responsibility; millennials appear an ideal fit for the evolving role of contact centre advisors. So as an employer, how can you capitalise on their talent? Carolyn Blunt of Ember Learning explains that part of the answer could lie in encouraging their sales skills.

Thanks for submitting your details, you can download your file here:

Download Full Whitepaper

Complete the form to access content

Fill out my online form.