Chris Mcilduff

Chief Customer Officer

With 20 years’ senior technology and operational leadership experience, Chris is a vastly experienced consultant and customer operations professional. His background includes technology, customer operations and commercial roles and he has built and led online, contact centre and back office services for organisations including AA Insurance, esure, Hiscox, Santander, Sky and the US Government.
As Managing Director of Ember Services, Chris is still regularly involved in client projects, and focuses on improving client’s capability while delivering clear business outcomes and improved customer experiences.

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