Simon Dillsworth

Managing Director, Consulting

A seasoned and highly successful C-Level Business Leader, Simon has worked with major global brands to help design and implement transformational CX strategies. With deep experience of the outsourced BPO market, Simon has worked with some of the world’s leading brands to help translate their strategic CX objectives into innovative solution implementations. In his current role at Ember, Simon has full accountability for the performance of the Consulting Business Unit and the strategic development of its services in response to a dynamic and constantly changing market.

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