Proven expertise to lead, manage or support the successful delivery of change programmes.
The delivery of change through programmes is fraught with challenges with many examples in the public domain of these failing to deliver the outcomes they intended.
We help our clients avoid these failures, offering a range of services to either augment your own capability or use ours to de-risk and drive the outcomes defined in the programme. We can:
- Define and lead change programmes
- Run specific projects or work-streams within programmes
- Assess failing in-flight programmes and develop plans to put these back on track
- Provide assurance services to support a programme
- Define and manage the benefits from a programme.
We have a wealth of experience in delivering programmes ourselves and for clients, giving us a clear insight into how to apply good practice and rigour to different situations. We know what is achievable and what works and our flexible approach means we can work with you in the way that best fits your starting point and capabilities.
We adapt our programme management to fit your needs and culture. We are experienced delivering programmes using a traditional approach but also in delivering change and transformation in an agile way.
We assign the right team with a track record of delivery and, where appropriate, provide a thorough handover from our consulting team. We then work with you to develop the approach, drawing on our understanding of your needs and our knowledge of what has worked in similar programmes.
We combine technical project and programme experience with being practitioners in the delivery of change. Our approach is flexible: we can lead end to end, provide assurance or deliver specific projects or workstreams. We are commercially and customer focused, so ensure that the right outcomes and benefits are actively managed throughout the life of the programme.
Other Change and Transformation Solutions
Meet the Specialist
John joined Ember in 2014 after a 20 year career in customer management and outsourcing, designing and delivering complex change programmes in the UK and overseas for well known brands in a diverse range of sectors.
As a transformation practitioner, John specialises in design and implementation of new operating models that deliver measurable financial and service delivery improvements. John is an expert in all aspects of service transition including TUPE transfer and has extensive first hand experience of managing successful transitions.