Executive Search & Recruitment, delivered by Ember Search

Specialists in CX & Digital Recruitment

We are specialists in sourcing people to shape, create and manage the experience your customers have when engaging with you.

As part of the Ember Group, we enable CX & Digital Executives to tap into the leading network in our industry to source both individuals and teams on either a short-term or permanent basis.

We source talent in the disciplines we know best and have personal experience of working in.

CX & Digital Operations

Customer Service
Sales & Retention
Resource Planning & MI
Operational Excellence & Change
Vendor Management
BPO Professionals

Digital Transformation

Digital Strategy & Transformation
Programme Delivery
Business Design & Analysis
User Experience & Journey Mapping
Digital Transformation & Change

CX & Intelligence

Customer Experience
Customer Insight
Artificial Intelligence
Interaction/ Speech Analytics
Business Intelligence
CX&I Consultancy

CX Technology

CRM Systems (MS Dynamics/ Salesforce)
Telephony, UC, RPA, BPM Specialists
Tech Business Development
Tech Professional Services
Service Delivery & Technical Support
Technical Architecture & Development

Digital Learning

Learning & Development
E-Learning Design & Development
Graphic Designers
Learning Management System Specialists
Training & Knowledge Management

Digital Marketing

Digital Marketing
CRM Marketing
Content & Creative
Agency Business Development

Visit our dedicated Executive Search & Recruitment site for more information about our solutions and current vacancies.

Meet The Specialist

Paul Johnson

Managing Director of Ember Search

Paul is the founder and MD of Ember Search who prior to moving into recruitment spent almost 20 years working in many of the same CX & Digital Leadership roles that we specialise in sourcing. Passionate about sourcing and developing talent, Paul has been involved in setting up a number of businesses in this arena. Frustrated with traditional recruiters and continually being asked to recommend people, Paul worked with the Ember Group to create Ember Search – dedicated to sourcing and representing the leading talent in CX & Digital. With one of the best personal networks in this specialist field, Paul takes a hands-on role in the running of the business and is actively involved in working on our most senior assignments.

Contact me

Current Vacancies

Our sole focus is on sourcing CX and digital talent. Whether you are looking for your next role or searching for a new member of your team, trust Executive Search and Recruitment Specialists to get it right for you.

Client Solutions

More than just a recruitment company, being part of the Ember Group allows us to draw upon the expertise of Ember specialists to support our search activities and provide complementary services that enhance your selection process, boost your team’s performance and ensure you are kept abreast of the latest industry trends and developments.

Our Clients