Coaching & 360 Feedback
Individual Performance: 1:1 Coaching & 360 Feedback
Use our 1:1 Coaching and 360° Feedback services to support individual development and targeted performance improvement. From one-off appraisals to ongoing mentoring and support, these highly personalised learning opportunities deliver outstanding results for the individuals and for the companies that employ them.
Yes, some of the courses we offer can be intense. Yes, the individuals concerned might end up discovering new aspects of their professional and individual performance they were unaware of. But those discoveries are often the key to greater self-awareness and a direct motivator for change and improvement.
Explore the courses we offer and get in touch to discuss in more detail.
All related learning solutions on our dedicated Ember Real Results website
Meet The Specialist
Learning Solutions Director
After completing a degree in Management Sciences at Manchester University, and a post-graduate Diploma in People Management (CIPD), Carolyn worked in HR and L&D for both large and small employers before becoming an in-house Training Consultant at Fujitsu Services in the Service Desk division.
In 2003 Carolyn set up Real Results Training Consultancy and remained very much in the world of Service Desks, Contact Centres and Customer Services, working with clients such as United Utilities, Bupa, Serco and the Co-operative Insurance designing both front line and leadership programmes and huge culture change programmes.
In 2016 Real Results merged with Ember. We now work across all types of Customer Journeys and complement the projects delivered by the rest of the Ember.