Ember Real Results Online Learning Platform (Errol Owl) is a unique tool designed to increase the effectiveness of classroom training. It provides an easy and enjoyable way to follow up on development courses and help identify knowledge gaps.

Designed by Carolyn Blunt to help raise the long-term impact of the training we provide, Errol Owl is flexible and fun to use. It provides regular quiz questions to learners to see what they retained from the course and remind them of essential points. The intelligent learning feature allows you to tailor future questions depending on previous responses and identify individual learners who may be struggling and need targeted coaching.

We offer access to Errol Owl in support of most training courses we provide.

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Meet the Specialist

Carolyn Blunt

Managing Director of Ember Real Results

After completing a degree in Management Sciences at Manchester University, and a post-graduate Diploma in People Management (CIPD), Carolyn worked in HR and L&D for both large and small employers before becoming an in-house Training Consultant at Fujitsu Services in the Service Desk division.

In 2003 Carolyn set up Real Results Training Consultancy and remained very much in the world of Service Desks, Contact Centres and Customer Services, working with clients such as United Utilities, Bupa, Serco and the Co-operative Insurance designing both front line and leadership programmes and huge culture change programmes.

In 2016 Real Results merged with Ember to create Ember Real Results. We now work across all types of Customer Journeys and complement the projects delivered by the rest of the Ember Group.

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